Legal
Terms of Service
Last updated: 9/2026
Service Scope and Coverage
VPNBu provides a cross-border network acceleration subscription service. Users reach overseas websites and online services through the service's international routes. Coverage spans 100+ countries / 240+ routes, with clients for Windows / macOS / iOS / Android / Linux, and no limit on how many devices can be online at the same time under one account.
Subscriptions come in two types:
- Monthly plans: ¥9.9/month for 60GB, ¥18/month for 250GB, ¥28/month for 500GB. Data resets every month on the activation date; if you upgrade mid-cycle, the price difference is prorated by the remaining days.
- Data packs: ¥158/300GB, ¥358/1000GB, ¥658/3000GB — use them until they run out, they never expire.
Payment methods are Alipay / WeChat / USDT. No email address is needed to register — a username and password are enough. These terms apply to the vpnbu.com website, the user panel, and the clients on each platform.
Account and Subscription Usage Rules
- Account credentials and subscription details are the user's own responsibility to keep safe. They may not be resold, rented, lent out, or shared publicly with others.
- There is no limit on how many devices can be online at the same time under one account, but use is limited to the account holder personally, or within the same household or organization. Use for resale, proxy purchasing, or bulk distribution falls outside the scope of the license.
- All devices under one account share the data allowance included in that account's plan, and usage is counted together at the account level.
- Users should keep their username and password secure. Any loss of service caused by leaked credentials is the user's own responsibility.
Acceptable Use Requirements
Users must comply with the laws and regulations of their own location and of the place where they use the service, and are responsible for their own online activity. The service is intended for normal cross-border access and network acceleration needs, and must not be used for any unlawful purpose, including but not limited to:
- launching network attacks, or scanning or breaking into other people's systems;
- distributing malware, spam, or illegal content;
- infringing the intellectual property, privacy, or other lawful rights of others;
- any other activity that violates applicable laws or regulations.
In any of the cases above, the service may suspend or terminate the account concerned and accepts no liability arising from it.
Service Availability and Liability Limits
The service is provided as is. VPNBu makes reasonable efforts to keep routes stable and connection quality good, but does not promise any specific speed, nor that any particular third-party website or service will always be reachable. The content, policies, and availability of third-party sites and platforms are up to them and outside VPNBu's control.
For connection interruptions caused by force majeure, upstream route maintenance, or faults in the user's local network or devices, VPNBu's liability does not exceed the subscription fee already paid.
Data transmission uses quantum encryption. The service does not log users' browsing activity and keeps only the information needed for accounts, orders, and billing.
Account Termination and Changes to These Terms
Users may stop using the service at any time. The service may suspend or terminate an account in the following cases: breach of the acceptable use requirements in these terms; use beyond the scope of the license, such as reselling or sharing; fraud, chargebacks, or abuse of the refund policy.
These terms may be updated as the service changes. When they are, the "Last updated" date on this page is revised; if a change is material, a notice appears in the user panel. Continuing to use the service means you accept the updated terms.
Refund Terms
You can request a full refund, no questions asked, within 60 days of your first payment. Refunds are returned through the original payment method, and how quickly they arrive depends on the payment provider's processing. Once the refund is complete, subscription access on that account is closed.
To request a refund, submit a ticket through the ticket portal in the user panel and include your order number. If you have questions about these terms, you can reach us through the same ticket portal.
Refund and account questions all go through the ticket portal in the user panel, so orders and progress can be checked easily.